THE ACSO FILM - A SECOND CHANCE
Is the centre piece of our 30th year Birthday Celebration and we are so proud that three of our CAG members contributed.
A Second Chance follows Peter’s efforts to beat alcoholism.Nicole’s battle with her heroin use and Joanne’s search for redemption from offences against her children. All three have committed an offence and their lives have been changed by their circumstances. The documentary explores the theme that punishment is a necessary part of the justice system but interventions and assistance can break the cycle of crime. The film will educate and inspire consumers, stake-holders and the community, to see that when given a chance, anything is possible, after all everyone deserves a second chance.
The cast Nicole, Peter and Joanne (pictured) were present at the premiere and received a standing ovation for their courage in sharing their stories to inspire and help others.
You can see the film by typing the URL below on your computer:http://www.youtube.com/user/ACSOaustralia
IN RECOGNITION OF 30 YEARS OF CREATING ANOTHER CHANCE - Capello House
The Consumer advisory Group participates in ACSO’s inductions for new staff which are held regularly. We explain to new staff how we are involved in assisting ACSO to understand what consumers want and need by providing advice, knowledge and guidance from a client’s point of view.
We consider any matter referred by ACSO Council, Management or Programs/Services and give feedback. This ensures that ACSO’s activities and services are relevant and accessible to clients.
It was a special day. as part of ACSO’s 30th year celebrations Western House was renamed Cappello House. This was in recognition of Christine’s (CAG Coordinator) contribution to ACSO over 30 years.
We would like to thank the staff and clients of Cappello House for their hospitality and the wonderful BBQ they prepared. It was sensational !
ACSO’s VALUE STATEMENTS
A safe and inclusive community, freed of crime and prisons.
We help people transition from prison, assist them in the community, stop them from re-offending and divert others from committing crime.
“Create another chance”
OUR CORE VALUES
· Passion – Our heart and passion is at the core of everything we do.
· Belief in Humanity – We believe that everyone deserves another chance and is entitled to opportunities which can help them to change their lives and realise their potential.
· Integrity – We are genuine in our relationships with clients and each other, always true to ourselves and courageous in our approach.
· Pioneering Spirit – We are willing to explore and develop new and innovative solutions and take on the challenges that confront us.
OUR OPERATIONAL GOALS
· Recover: We promote, support and believe in the values of hope and recovery in all of our work.
· Rehabilitate: We develop rehabilitation programs that divert people from committing crime or re-offending by helping them address and change problem behaviour.
· Reintegrate: We reintegrate people from prison back into the community, housing them and assisting them to successfully re-enter the workforce.
CONSUMER ADVISORY GROUP AT THE ACSO 2013 CRIMINAL JUSTICE CONFERENCE
‘How to involve Clients - Benefits to organisations who have structured Client Participation and Feedback’
CAG members arrived at the conference, attended some sessions mingled with staff and networked with conference participants over lunch. They then held a Cafe Workshop which, was well attended by representatives from government departments and agencies in the sector.
The presenters were Inspirational Speaker, Graham Alford, Staff– Robb Ritchens, Christine Cappello, CAG Coordinator, Susie Beach, CAG Project Officer, and CAG Members Dale and Noel.
There were questions on the theme of how to involve clients and the benefits of client participation to organisations. We broke up into working groups which were led by CAG members to discuss the issues and then we came back together as one group for a further discussion.
It was agreed that client feedback forms are informative, but focused client participation is more valuable in regard to how information is presented and services are delivered by organisations. Direct client participation ensures that services meet the needs of clients, that they are accessible and remain relevant. Issues raised during discussions included the lack of support, resources and accommodation for many people in our client group.
At the end of the workshop participants thanked Staff and CAG for their informative presentation. There were questions to the CAG Co-ordinator and Project Officer in regard to the details of setting up a Consumer Group. After attending the conference, I felt as if ACSO is ’ leading the way’ in the Sector.
Dale, CAG Committee Member